why mozilla thunderbird mail wont connect to server

First step -Check if you are subscribed to the correct Sent folder: File Menu ->Subscribe -> Then see if there is more then one Sent folder of if it is not selected.

We suspect IST is doing some kind of mail server updates If it makes no difference then restore the valueĪre you seeing an error message saying it can not save to the Sent,Drafts or Templates folder? Mike Gore - I have seen this happen over the last few days - we are getting active reports.

Note: If this works to resolve the problem please let us know.

Try lowering the default from 5 to 4, then if not working 3.

Advanced Button (lower part of sever settings frame).

Open Account Settings -> Look under your email account on the left -> Server Settings (for your uwaterloo.ca account) ->.

If it makes no difference then restore the valueĪre you frequently seeing messages that says Timeout in the status bar.

Double click on it -> set the value to 1 (make sure you note the original setting) -> Ok the change Restart Thunderbird and try it again.

Scroll all the way to the bottom and click on Config Editor and continue past the warning.

Click on General on the left window pane.

From the Thunderbird menu at the top right open Preferences (might be options on a Mac).

Workaround Confirm it anyway (generally a really bad idea in general unless you know why)Īre you are frequently seeing a message that says 'Checking mail server capabilities' in the status bar.

It seems Thunderbird can not identify the site likely because the name does not match.

As of the last few days every so often I am seeing the Add Security Exception popup from Thunderbird.

Debugging - how to enable the Debug Log in ThunderbirdĪre you seeing a certificate warning for Mike Gore.

Using multiple profiles - can also be used to debug profile issues frequently caused by Thunderbird update issues.

Setting up Thunderbird email account to work with.Do you have a problem where the Send button or Address book does not work.

Are you seeing an error message saying it can not save to the Sent,Drafts or Templates folder?.Are you frequently seeing messages that says Timeout in the status bar.Are you are frequently seeing a message that says 'Checking mail server capabilities' in the status bar.Are you seeing a certificate warning for.

Why mozilla thunderbird mail wont connect to server